Please find frequently asked questions below. If you still have questions, please contact our helpdesk.
The first time you use the app you have to give access to use your camera to scan the QR codes of stores. Collecting a stamp using the QR code scanner works as followed:
Open the Quickscanner in our app (second icon on the bottom), scan any type of QR code (from stampwallet) and you are done!
OR go to the place and open the promotion and then:
It’s possible you suddenly discover a store in your wallet you didn’t add. This store has a different icon than other stores and when you open the card you see points instead of stamps.
This is a group card, an additional cool feature to save for more discounts.
When a mall or a group of stores promote Stampwallet together, you will automatically are added to a group card. When you save in store A and B of group X, you will get your normal stamps on card A and B, but also receive 2 points (or more) on card X.
With those points, you automatically save for cool extra prizes. They can change every week and will not influence the stamps on card A and B when redeeming. So extra and more prizes!
You can share every promotion with friends or family in Stampwallet.
A promo code is a unique QR code of a business you can scan to get stamps or points for free (one time). Simply open the quickscanner in the app and scan. You will get rewarded instantly. Promo codes can often be found on flyers / posters and online.
We added anonymous login so you can register really quick as a new user. Please note that this is only for temporary usage. You can only save a maximum of 5 stamps / points per place and cannot redeem rewards.
To finalize your account please go to setting and click create account.